Shipping & Delivery Policy:
Our
website is https://juqjuq.com/
When you purchase something from our store, as part of the buying
and selling process, we collect the personal information you give us such as your
name, address and email address. When you browse our store, we also
automatically receive your computer’s internet protocol (IP) address in order
to provide us with information that helps us learn about your browser and
operating system.
Email marketing (if applicable): With your permission, we may send
you emails about our store, new products and other updates.
When you provide us with personal information to complete a
transaction, verify your credit card, place an order, arrange for a delivery or
return a purchase, we imply that you consent to our collecting it and using it
for that specific reason only.
If we ask for your personal information for a secondary reason,
like marketing, we will either ask you directly for your expressed consent, or
provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your
consent for us to contact you, for the continued collection, use or disclosure
of your information, at any time, by contacting us at: [ Gokul Nagar, R. N. T.
Road, Kolkata 700114, West Bengal, Indaia ] or mailing us at
[support@juqjuq.com]
We may disclose your personal information if we are required by
law to do so or if you violate our Terms of Service.
We use Razor pay for processing payments. We/Razor pay do not
store your card data on their servers. The data is encrypted through the
Payment Card Industry Data Security Standard (PCI-DSS) when processing payment.
Your purchase transaction data is only used as long as is necessary to complete
your purchase transaction. After that is complete, your purchase transaction
information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort of
brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit
card information by our store and its service providers.
For more insight, you may also want to read terms and conditions
of Razor pay on https://razorpay.com
To protect your personal information, we take reasonable
precautions and follow industry best practices to make sure it is not
inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We use cookies to maintain the session of your user. It is not
used to personally identify you on other websites.
By using this site, you represent that you are at least the age of
majority in your state or province of residence, or that you are the age of
majority in your state or province of residence and you have given us your
consent to allow any of your minor dependents to use this site.
We reserve the right to modify this privacy policy at any time, so
please review it frequently. Changes and clarifications will take effect
immediately upon their posting on the website/app. If we make material changes
to this policy, we will notify you here that it has been updated, so that you
are aware of what information we collect, how we use it, and under what
circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your
information may be transferred to the new owners so that we may continue to
sell products to you.
If you would like to: access, correct, amend or delete any
personal information we have about you, register a complaint, or simply want
more information contact our Privacy Compliance Officer at [support@juqjuq.com]
or by mail at [Company Office Address Gokul Nagar, R. N. T. Road, Kolkata
700114, West Bengal, India ]
1. Delivery charge varies with each
Seller.
2. Sellers incur relatively higher
shipping costs on low value items. In such cases, charging a nominal delivery
charge helps them offset logistics costs. Please check your order summary to
understand the delivery charges for individual products.
3. For Products listed, a Rs.25 charge for
delivery per order may be applied if the order value is less than Rs.2500.
While, orders of Rs.2500 or above are delivered free.
4. Sellers generally procure and ship the
items within the time specified on the product page.
5. Estimated Delivery time: Minimum
Delivery Time: 30 Minutes & Maximum Delivery Time: 1 Week.
6. You have probably noticed varying
estimated delivery times for sellers of the product you are interested in.
Delivery times are influenced by product availability, geographic location of
the Seller, your shipping destination and the courier partner's time-to-deliver
in your location.
Please enter your default pin code on the
product page (you don't have to enter it every single time) to know more
accurate delivery times on the product page itself.
If you haven't provided your pin code
until the checkout stage, the pin code in your shipping address will be used to
check for serviceability.
7. Availability of COD depends on the
ability of our courier partner servicing your location to accept cash as
payment at the time of delivery.
Our courier partners have limits on the
cash amount payable on delivery depending on the destination and your order
value might have exceeded this limit. Please enter your pin code on the product
page to check if COD is available in your location.
8. Returns are very easy on
our platform, with no additional cost.
